Delivery Information

Shipping & Delivery

We offer national delivery on many of our products throughout the UK mainland. National deliveries will normally be made through Fedex/TNT but sometimes this may vary. Please note that delivery times are estimated. For smaller items we will sometimes use Royal Mail. Please note that deliveries coming from different warehouses may not be delivered together.

Larger items like ride on mowers, petrol chippers, large tillers, large brushcutters and some lawn mowers are only available to purchase from us within a certain distance from our branch in South Molton Devon. We use our own transport and staff for local deliveries. Your machine will arrive fully assembled and ready to use and if required our member of staff will talk you through the machine and how to use it.
This takes a little longer than using a courier but you get our personal service, a fully assembled machine and you won’t even have all the packaging to dispose of, we will recycle all of that for you.
We will contact you asap once the product has been ordered to advise on delivery.

Click and Collect is not home delivery and your product will be delivered to the store located in South Molton, North Devon, at point of order. You will be notified when your item(s) are in store and ready to be collected.

The products we deliver are often big and heavy items to lift, so there will be certain occasions when we may be unable to get it onto your property. Narrow access, small gates, lots of steps and restricted parking are all things that may hinder our ability to deliver; it is your responsibility to ensure access to your property. In situations where we cannot gain access, we may be able to offer delivery to the nearest point possible i.e. your garage or a neighbour’s property with your permission.

Bladed items, including chainsaws, grass trimmers, hedge trimmers, multi tools and saws, can only be purchased if you are 18 years of age or over. If you are underage please do not attempt to order or purchase these products. We reserve the right not to supply any  products where we reasonably believe that you are below the relevant legal age.

We do not ship outside of the UK mainland. This includes not being able to ship to the Scotish Highlands, Islands and Northern Ireland. Sorry for any inconvenience. We hope to be able to change this in the future.

If you have any questions or queries about delivery or an order you have placed with us, please do not hesitate to email us at info@hayesmachinery.co.uk

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